Privacy Policy · v2026-08-01-draft
Your information, respected.
What we collect
Your account details (name, email, suburb), your bookings and messages, handover photos, and — only when you verify — identity documents. Nothing more, nothing sold, ever.
ID documents
Verification documents are stored privately, visible only to you and the human reviewer. When Stripe Identity lands, your documents move to Stripe's vault and ours are deleted.
Where it lives
In Australia. Our database and storage run in Sydney (ap-southeast-2), per our data-residency commitment. Payment processing happens with Stripe under their terms.
What we never do
Sell your data. Share your ID with owners. Show your messages to anyone outside the thread (they're screened for contact details by pattern, not read for content).
Your rights
Access, correct, or delete your information — ask and a human handles it. The legal acceptance log (what you agreed to, which version, when) is part of your record and yours to see.
Version 2026-08-01-draft · Acceptance of this version is logged with timestamp and IP at signup. Terms of Service →